Often you will need to contact your lawyer to relay information or to ask a question. There will be instances when you may call and the attorney is unavailable. Please do not leave a message with your name and phone number. This is very unproductive. Instead, please state your message or question. Office procedures require that such messages by conveyed to the lawyer as soon as possible. If the message contains information, the lawyer (or staff at the lawyer’s direction) can begin using it more quickly than if the telephone call had to be returned to obtain the information. If the message is a question to be answered by the attorney, the response (or additional information needed for a response) can be conveyed by a staff person to the client once the attorney has made a determination. Law firm staff will not advise clients, but they will facilitate attorney-client communications.